Privacy Policy

Last updated: March 2025

1. Introduction

FernwealthStead Ltd. ("we", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information in compliance with the GDPR and applicable data protection laws.

2. Data We Collect

Personal Information

• Full name, email address, phone number
• Date of birth, nationality, residential address
• Government-issued identification (for KYC verification)
• Financial information including investment experience

Technical Data

• IP address, browser type, device information
• Usage data, session duration, pages visited
• Cookies and similar tracking technologies

3. How We Use Your Data

• Account creation, verification, and management
• Providing trading services and customer support
• Compliance with KYC/AML regulatory requirements
• Fraud prevention and security monitoring
• Improving our Platform through analytics

4. Legal Basis for Processing

We process your data based on: contractual necessity, legal obligations (KYC/AML), legitimate interests (fraud prevention), and your explicit consent (marketing).

5. Data Sharing

We may share your data with regulated payment processors, KYC/AML verification providers, regulatory authorities, and EU-based cloud infrastructure providers. We do not sell your personal data.

6. Data Retention

We retain your data while your account is active and for a minimum of 5 years after closure for regulatory compliance. Technical logs are retained for up to 12 months.

7. Your Rights (GDPR)

• Access your personal data
• Rectify inaccurate data
• Request erasure ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

Contact our Data Protection Officer at [email protected].

8. Security

We implement 256-bit SSL encryption, two-factor authentication, and regular security audits. All data is stored in EU-based data centres with ISO 27001 certification.

9. Contact

FernwealthStead Ltd., 30 Finsbury Square, London EC2A 1AG, United Kingdom. Email: [email protected]